Installing the Crystal Reports Designer is a little bit of a pain. You start with the original, pre-service pack version. Then there’s patches upon patches to install, and Epicor suggests that you install them all–in order–to get up to speed. To confuse things futher, the latest runtimes for Vista/Vantage 8.03.409 is XI R2 .Net 3.0 Runtime SP5 but Epicor 9.04 uses SP6 (6.4, to be exact) and it’s been suggested to me by support to use SP6.4 with Vista. I haven’t experienced any issues running SP6 with 8.03, so that’s fine with me.
The much more tolerable option is as follows:
- Download Crystal Reports XI R2A SP4 Full Build and install using the same key you got from Epicor. Don’t use the installer from your CD.
- Download Crystal Reports XI R2A SP6 Incremental Build and install.
- Check your version (Help -> About Crystal Reports) and make sure it matches 126.96.36.1998
- Be glad you didn’t have to install all those patches.